Terms Of Service

At Maax.ai, we are committed to providing the best possible service to our customers. Our refund and cancellation policy has been created to clearly outline our stance on refunds and cancellations, ensuring transparency and protecting our business interests. By subscribing to and using our services, you agree to the terms set out in this policy.

Subscription and Billing

1. Subscription Terms:
• Maax.ai offers various subscription plans that provide access to our software and services. Subscription fees are billed in advance on a monthly or annual basis, as per the chosen plan.

• By subscribing to Maax.ai, you authorize us to charge your payment method for the subscription fees on a recurring basis until you cancel your subscription.

2. Billing Cycle:
• The billing cycle for your subscription is based on the date you sign up and the frequency of your chosen plan (monthly or annual). Fees are non-refundable, and no refunds or credits will be issued for partial billing periods.

No Refund Policy

1.       No Refunds:
• Maax.ai follows a strict no-refund policy. Once a subscription fee has been charged to your payment method, it is non-refundable. This includes, but is not limited to, instances where you choose to cancel your subscription before the end of the current billing cycle.

2. Exceptional Circumstances:
• In exceptional circumstances, Maax.ai may, at its sole discretion, consider a refund request. These circumstances will be evaluated on a case-by-case basis, and Maax.ai reserves the right to make the final decision.

Cancellation Policy

1. Cancellation of Subscription:
• You may cancel your Paid Account at any time by accessing your account settings or contacting our customer support team. Upon cancellation, you will continue to have access to the services until the end of the current billing period.

• Please be aware that we practice a no-refund policy. Therefore, no refunds or credits will be provided for any unused portion of your subscription.

2. Termination by Maax.ai:
• Maax.ai reserves the right to suspend or terminate your account at any time for any reason, including but not limited to, violation of our terms of service or non-payment of subscription fees. In such cases, no refunds will be issued.


Changes to the Refund and Cancellation Policy

1. Policy Updates:

• Maax.ai reserves the right to modify or update this refund and cancellation policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed of any updates.

2. Continued Use:
• Your continued use of Maax.ai services after any changes to this policy constitutes your acceptance of the updated policy.

Contact Information

If you have any questions or concerns about our refund and cancellation policy, please contact our customer support team at support@maax.ai.‍